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Last updated January 15, 2021
GENERAL
How should you store inflatables?
Inflatables should always be cleaned and dried before packing, then folded carefully. Always store in a clean dry environment to prevent mildew.
Does the pool float come with a pump?
The pool float does not come with a pump
How do you clean inflatables?
A warm soapy solution works best applied with a sponge or cloth. Make sure
How many times can the inflatables be reused?
Some of our customers have reused our inflatables for many years without issues, longevity is based on care and maintenance.
How should you pack inflatables after use?
You should always if possible fold neatly along the seams and roll carefully removing any trapped air during which can be pushed out of an open valve at the end of the roll.
What is the Minimum Order Quantity (MOQ)?
There is no minimum order for any of our inflatables. For Wholesale orders reach out to us at Hello@AlmaOcean.co .
Do you ship outside of the U.S.?
Unfortunately we only offer shipping within the U.S. at this time.
What kind of air pump is needed to fill my inflatable?
You can use any standard air pump like the ones used to fill an air mattress. NEVER use a high-pressure air compressor which will put strain on the seams.
How long do inflatables last?
Alma Ocean Inflatables are a seasonal product. Generally the lifespan of inflatables is between 3 to 10 years depending on usage, care and maintenance.
Are all items displayed on the Alma Ocean website in stock?
We try and keep the website as updated as possible and therefore most of the items featured on the site are items we have in stock.
When will my order be delivered?
We'll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email.